Online fraud is a growing crisis — but for vulnerable adults, the impact of scams goes beyond lost money. It’s personal. It’s traumatic. And all too often, support systems fail to respond with the care and urgency they need.
At SafeHaven Recovery, we exist because standard responses aren’t enough.
Here’s why vulnerable adults deserve specialist scam recovery support — and how we deliver it.
🧓 Who Are We Talking About?
“Vulnerable” doesn’t mean helpless — it means someone is more at risk of exploitation due to one or more of the following:
- Age-related cognitive decline
- Loneliness or social isolation
- Bereavement or recent life changes
- Disabilities or impairments
- Limited digital literacy
- Previous victimisation (e.g. past scams)
Scammers actively target these individuals because they know the warning signs may go unnoticed — and the victim is less likely to fight back.
💔 Why General Fraud Help Isn’t Enough
Mainstream fraud services often take a one-size-fits-all approach, which leaves vulnerable people behind.
Common problems include:
- Long delays from Action Fraud or the police
- Complex reporting systems victims can’t navigate
- Lack of emotional support or trauma-informed care
- Banks or platforms who dismiss the victim’s experience
The result? Victims stay silent, families feel powerless, and scammers keep winning.
🛡️ What Makes Specialised Support Different?
At SafeHaven Recovery, we approach scam recovery as both a technical and emotional process. That means:
1. Gentle, Trauma-Aware Communication
We listen without blame, pressure, or shame. Victims are often scared to speak up — we create a safe space where they feel supported.
2. Family Involvement
Where appropriate, we work closely with family or carers to ensure communication is clear and consent is always respected.
3. Protection from Repeat Targeting
Scammers often revisit previous victims posing as “helpers.”
We educate and safeguard clients against secondary scams, and secure devices/accounts as needed.
4. Clear Guidance, No Jargon
From reporting the fraud to tracing transactions, we explain every step in plain English and walk clients through it.
5. Realistic, Honest Recovery Plans
We don’t make false promises. Instead, we assess each case individually and tell you what’s actually possible.
❤️ A Holistic Approach to Recovery
Recovery is more than getting money back.
It’s about:
- Restoring dignity and trust
- Rebuilding confidence online
- Helping families feel safe again
- Stopping future abuse
That’s why our support includes:
- Scam tracing and reporting
- Digital clean-up and protection
- Emotional reassurance and aftercare
- Ongoing education and resources
👥 Who We Help
We work with:
- Victims aged 60+
- Adults with cognitive or physical impairments
- Family members and carers trying to intervene
- Legal guardians or attorneys acting under LPA
- Holistic or community-based support teams
🤝 You’re Not Alone — And You’re Not Powerless
If someone you love has been scammed — or you’re worried they might be at risk — don’t wait.
SafeHaven Recovery offers compassionate, confidential and effective support tailored to vulnerable adults and the people who care about them.
👉 Contact us today for a free consultation.
Let’s take the first step together.
